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I Tried Erewhon’s New $15,000-a-Year VIP Membership for a Month

When I have friends visiting Los Angeles and I ask where they’d like to eat, of all the incredible restaurants that the city has to offer — old Hollywood steakhouses, elite sushi counters, taco trucks, bustling Korean barbecue spots — there’s one place that always comes up these

Eater
Where to Eat in Chicago, From Touchdown to Takeoff

On June 15, the culinary world will descend on Chicago for the James Beard Awards. For the uninitiated, this esteemed ceremony, hosted by the James Beard Foundation, recognizes the country’s best chefs, restaurateurs, authors, and journalists — the people dedicated to cooking, sh

Eater
How a Sliding-Scale, Worker-Owned Sandwich Shop Makes It Work

This excerpt was originally published in Pre Shift, our newsletter for the hospitality industry. Subscribe for more first-person accounts, advice, and interviews. Everyone needs a convenient, accessible place to socialize. But maintaining a cafe, bar, restaurant, or hybrid space

Eater
A New Ode to British Pubs Takes NYC By Storm

A decade after opening beloved Soho bistro King, chef and owner Jess Shadbolt and co-owner Annie Shi just opened a classic British pub right next door. Dean’s serves standout British dishes like stargazy pie, a pot pie with a whole fish head gazing up from crust, as well as class

Eater
How I Got My Job Running Cafes Out of Climbing Gyms

This excerpt was originally published in Pre Shift, our newsletter for the hospitality industry. Subscribe for more first-person accounts, advice, and interviews. Everyone needs a convenient, accessible place to socialize. But maintaining a cafe, bar, restaurant, or hybrid space

Eater
Restaurants Are in Their Blue Period

Amid a stretch of red-brick buildings, the Brooklyn restaurant Margot, right at the corner on a busy intersection, stands out. It’s blue: very blue, its two-story exterior painted the color of a pair of Prue Leith’s glasses, a chore coat worn by a server at a trendy natural wine

Eater
New York’s Buzziest New Restaurant Is a Pub

This excerpt was originally published in Pre Shift, our newsletter for the hospitality industry. Subscribe for more first-person accounts, advice, and interviews. Now Open is a yearlong series celebrating some of 2026’s most exciting new restaurants. Throughout the year, we’ll ch

Eater
Debating Device-Free Policies

Digital detox, phone-free dining and disconnected venues are a few terms restaurant operators need to pay attention to as Nielsen IQ on premise research found 21 percent of consumers have visited a site with some restrictions and 46 percent of all consumers said they would have b

Modern Restaurant Mgmt
Recognition Champions Can Boost Retention

Restaurant operators can reduce staff turnover and enhance workplace culture by encouraging recognition champions who promote employee appreciation, according to The State of Employee Recognition 2026 from O.C. Tanner. When recognition becomes part of the day-to-day and strengthe

Modern Restaurant Mgmt
MRM Research Roundup: Road Trips, Cheese Obsessed, and Burger Bucks

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features how summer drinking is being redefined, burger pricing, American’s love affair with cheese, and fast-food location changes. Rethinking Dining Rising energy costs and forcing Americans to rethi

Modern Restaurant Mgmt
Authenticity and Real Connection Drive Brand Success

AI can help restaurants operate more efficiently, especially for scheduling content, organizing campaigns, or handling repetitive tasks, but it cannot replace the personal touch, explained Gillian Christie, Founder and CEO of Christie & Co, a global branding, marketing, and publi

Modern Restaurant Mgmt
Why Restaurants Need to Own their Social Proof

Restaurant operators need to treat reviews as decision-support assets in order to reduce friction and build guest trust, according to ReputationRiser’s Restaurant Website Review Visibility Analysis. A review of 51 restaurant websites found that more than 80 percent fail to displa

Modern Restaurant Mgmt
Sales Tax in 2026: What Restaurant Operators Need to Find, Fix, and Defend

The restaurant operators I worry about most are the ones who built their businesses the hard way, whether they run a single neighborhood spot or a dozen locations grown one at a time. They know every vendor, every shift lead, and most of their regulars by name. They worry about…

Modern Restaurant Mgmt
MRM EXCLUSIVE: Food Quality Is the Strongest Loyalty Driver

Food quality is the strongest loyalty driver at 48 percent, far ahead of discounts or promotions at just six percent,  according to the Summer 2026 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. Good value (28 perce

Modern Restaurant Mgmt
‘Connect Your Data. Everything Else Should Follow.’

Restaurant operators must turn their aligned data into action in order to generate revenue and manage rising costs, according to PAR Technology’s 2026 QSR Operational Index. “The operators pulling away from the field have connected their front-of-house ordering, their loyalty pla

Modern Restaurant Mgmt
National Safety Month: Preventing Slips, Trips, and Falls

This year is the 30th anniversary of the National Safety Council’s Safety Month, which specifically focuses on preventable injuries. This year’s weekly themes include “Promoting Holistic Worker Health” (June 14-20) and Preventing Slips, Trips and Falls (June 21-30). This is parti

Modern Restaurant Mgmt

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